Strategy = Your unique capability × the value you deliver The process:
Your unique capability is any skill, technology, or approach that others have a hard time replicating. It doesn’t need to be innate, but it should be something you’re already positioned to do well. Identifying your differentiator isn’t just a branding exercise — it’s the guts of your strategy. A unique capability doesn’t mean much unless it delivers real value. If customers are willing to pay, you’ve found some level of value. You don’t need a perfect answer. That’s strategy now.
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June 4th, 2026 Designing a Better Conversation Throughout my career, I've learned to carry better conversations and build relationships by honing my listening skills and asking questions. Listening is such a rare skill that learning to do so had an outsized impact on my ability to occasionally fake charisma. But still, I'm not immune to the sting of a clumsy conversation, the kind you think about for the rest of the day and wonder just how much the other person thinks you're a spazz....
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